These Terms & Conditions ("Terms") govern your access to and use of the donebywilson.com website and any services provided by Done by Wilson ("we", "us", "our"). By accessing this site or engaging our services, you agree to these Terms. If you do not agree, please do not use the site or services.
Done by Wilson provides AI-powered automation consulting, CRM setup, workflow design, and managed services. The specific scope, deliverables, timeline, and fees for any engagement are outlined in a separate written agreement or statement of work between Done by Wilson and the client.
You must be at least 18 years old and legally able to enter contracts to use our site or engage our services. By using our services, you represent that you meet these requirements.
Service fees are described in the engagement agreement signed with each client. Invoices are due as specified in that agreement. Late payments may incur additional fees and may result in suspension of services.
You agree to provide accurate information, respond to reasonable requests in a timely manner, supply necessary access to systems and accounts required to perform the services, and comply with applicable laws (including HIPAA, TCPA, CAN-SPAM, and similar regulations governing communications and data privacy in your industry).
All content on donebywilson.com — including text, graphics, logos, and the Done by Wilson name and marks — is the property of Done by Wilson and is protected by copyright and trademark law. You may not copy, reproduce, or distribute our content without written permission. Workflows, templates, and systems built for clients are licensed to the client for use within their business, but the underlying methods and frameworks remain the property of Done by Wilson.
Information on this site is for general purposes. Nothing on the site or provided in our consultations constitutes legal, medical, financial, or tax advice. You should consult appropriate licensed professionals for advice specific to your situation.
The site and services are provided "as is" without warranties of any kind, express or implied. We do not guarantee specific business outcomes, lead volume, revenue increases, or any other measurable result. Results vary based on factors outside our control, including your business model, market, and execution.
To the maximum extent permitted by law, Done by Wilson and its team will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the site or services. Our total liability for any claim related to our services will not exceed the fees you paid us in the three (3) months preceding the claim.
You agree to indemnify and hold harmless Done by Wilson, its team, and its contractors from any claims, damages, or expenses (including reasonable attorneys' fees) arising from your use of the services, your violation of these Terms, or your violation of any law or third-party right.
We may suspend or terminate your access to the site or services at any time for breach of these Terms or for any other reason at our discretion. Provisions of these Terms that by their nature should survive termination will survive (including IP, disclaimers, limitation of liability, and indemnification).
These Terms are governed by the laws of the United States and the state in which Done by Wilson is registered, without regard to conflict of law principles. Any dispute will be resolved in the courts of that state.
We may update these Terms from time to time. The "Last updated" date reflects the current version. Continued use of the site after changes means you accept the updated Terms.
Questions about these Terms? Email hello@donebywilson.com.
