Terms of Service
Effective date: June 10, 2026
These Terms of Service ("Terms") govern your use of donebywilson.com and the services provided by Done By Wilson LLC ("Done By Wilson," "we," "us"). By using our website or engaging our services, you agree to these Terms.
Our Services
Done By Wilson provides marketing automation, communication, and CRM consulting services to businesses, including healthcare practices. Specific deliverables, fees, and timelines are defined in individual service agreements or proposals.
Not Medical Advice
Done By Wilson provides marketing and software services only. We do not provide medical advice, diagnosis, or treatment, and nothing on this website should be construed as such.
Client Responsibilities
- Provide accurate information needed to deliver services.
- Maintain ownership and lawful use of your own customer and patient data, including any consents required to communicate with your contacts.
- Comply with laws applicable to your business, including healthcare privacy and communication regulations where relevant.
Fees and Payment
Fees are set out in your service agreement. Unless otherwise stated, subscription fees are billed monthly in advance and setup fees are due at project start. Late or failed payments may result in suspension of services.
Intellectual Property
We retain ownership of our methods, templates, and pre-existing materials. Upon full payment, you receive a license to use deliverables created for your business. Your data remains yours.
Confidentiality
Each party agrees to protect the other's confidential information and use it only as needed to deliver or receive services.
Disclaimers and Limitation of Liability
Services are provided "as is" without warranties of specific outcomes. Marketing results vary. To the maximum extent permitted by law, our total liability for any claim is limited to the fees paid to us in the three (3) months preceding the event giving rise to the claim. We are not liable for indirect, incidental, or consequential damages.
Termination
Either party may terminate per the terms of the applicable service agreement. Sections relating to payment, intellectual property, confidentiality, and liability survive termination.
Governing Law
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles. Any disputes will be resolved in the state or federal courts located in Florida.
Changes
We may update these Terms from time to time. Continued use of the website or services after changes constitutes acceptance of the updated Terms.
Contact
Done By Wilson LLC
Heathrow, Florida
hello@donebywilson.com