Done by Wilson ("we", "us", "our") respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit donebywilson.com or engage our services. By using our site or services, you consent to this policy.
We collect information you provide directly — such as your name, email address, phone number, business name, and any details you share when you fill out a form, book a call, or message us. We also collect technical information automatically (IP address, browser type, device, pages visited) via standard web analytics.
We use your information to respond to inquiries, schedule and conduct consultations, deliver services we have agreed to, send relevant communications about our services, improve our website and offerings, and comply with legal obligations. We do not sell your personal information.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service or messaging platform providers, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
If you opt in to text or email communications from Done by Wilson, you may receive scheduling reminders, service updates, occasional promotional messages, and replies to your inquiries. Message and data rates may apply. You can reply STOP at any time to opt out of SMS, or use the unsubscribe link in any email to opt out of email.
We use cookies and similar technologies to operate the site, remember your preferences, and understand how visitors interact with our content. You can disable cookies in your browser settings, though some site features may not work properly.
We use trusted third-party platforms to operate our business, including but not limited to our CRM and automation platform, Google Workspace (email, calendar), Stripe (payments), and standard web analytics providers. These providers handle data under their own privacy policies.
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure. You provide your information at your own risk.
Depending on your location, you may have the right to access, correct, delete, or export your personal information, and to opt out of certain processing. To exercise these rights, email hello@donebywilson.com.
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.
We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the current version. Continued use of the site after changes means you accept the updated policy.
Questions about this Privacy Policy? Email hello@donebywilson.com.
